Contact

We’re here to help. If you have a question about our products, need assistance with an order or would like more information before placing an order, please contact our customer service team using the form on this page or the details below.

CONTACT INFORMATION

Email: hello@lumiyue.com
Customer service telephone: +44 7746 367695
Customer service hours: Monday-Friday, 9:00 AM-6:00 PM

We typically respond within 24-48 business hours. If you have not received a reply, please check your spam or junk folder.For questions about an existing order, please include your order number so we can assist you more efficiently.

COMPANY INFORMATION

Trading name: Lumiyue
Legal company name: LUMIYUE LTD
Company number: 17122252
Registered in England and Wales

Registered office and business correspondence address:

128 City Road
London
EC1V 2NX
United Kingdom

This address is provided for legal and written business correspondence only. It is not our production, fulfilment, shipping or return address.

Please do not send products to this address unless we have provided written return instructions and confirmed the applicable return address in advance.